Privacy Notice
Effective date: July 31, 2026
United World Immigration Services Inc. (“UW Immigration,” “we,” “us” or “our”) respects your privacy. This notice explains how we collect, use, disclose and protect personal information when you visit our website, contact us or request a consultation.
This notice provides general information about our privacy practices. It does not create a consultant-client relationship or form part of a retainer agreement.
Information we collect
Depending on how you interact with us, we may collect:
- Your name, email address and telephone number
- Your city, country or current location
- The immigration service you are interested in
- Your preferred contact method
- Information you choose to provide about deadlines, refusals, document requests or your matter
- Appointment and communication information
- Technical website information such as device, browser, page visits, referral source and interactions collected through cookies or analytics tools
Please do not submit passport numbers, banking information, identity documents or other sensitive documents through the initial website form. If UW Immigration accepts your matter, we will provide instructions for exchanging any required information securely.
Why we collect and use information
We may use personal information to:
- Respond to inquiries and consultation requests
- Determine whether we are available and able to consider a matter
- Schedule and administer consultations
- Communicate about professional scope, fees and next steps
- Deliver services after the required agreement and authorization are completed
- Maintain records, protect the website and prevent misuse
- Understand website performance and improve our services
- Meet regulatory, professional, legal and security obligations
Submitting the website form does not book an appointment, confirm that UW Immigration can accept a matter, or create a consultant-client relationship.
Consent
We collect, use and disclose personal information with consent where required or as otherwise permitted by applicable law. You may withdraw consent for optional uses by contacting us, subject to legal, regulatory, contractual and professional-record obligations.
Service providers and disclosure
We may use service providers for website hosting, email, analytics, scheduling, data storage, security and professional administration. These providers may process information on our behalf and may operate or store information outside British Columbia or Canada, where it may be subject to the laws of the applicable jurisdiction.
We do not sell personal information. We may disclose information when authorized by you, when reasonably required to provide an accepted service, or when permitted or required by law or professional obligations.
Retention and safeguards
We retain personal information only for as long as reasonably necessary for the purposes described in this notice and to meet applicable professional, regulatory, legal and record-keeping obligations.
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. No electronic transmission or storage method can be guaranteed to be completely secure.
Cookies and analytics
The website may use cookies and analytics tools, including Google Analytics, to understand visits and interactions. These tools may collect device, browser, referral, approximate location and website-usage information. Browser settings may allow you to block or delete cookies, although doing so can affect website functionality.
Access and correction
You may request access to personal information about you that is under our control, or ask us to correct information you believe is inaccurate, subject to applicable legal exceptions. We may need to verify your identity before processing a request.
Contact us
For privacy questions, access or correction requests, or concerns about how personal information is handled, contact:
United World Immigration Services Inc.
9283 149 St
Surrey, BC V3R 7B2
Email: contact@uwimmigration.com
Phone: (778) 389-1920
Changes to this notice
We may update this notice when our practices, services or legal obligations change. The current version will be posted on this page with its effective date.